Attach your cup holder or parasol to your iCandy pushchair with this easy-to-fit clamp. Attaches quickly, easily and securely.

DELIVERY INFORMATION:

HOW LONG WILL DELIVERY TAKE?

Delivery is expected within 2-3 working days.

Deliveries are made on Monday through Friday, excluding public holidays, and are fulfilled via DPD.

DPD delivery process – the DPD driver will take an image of every successful delivery which will be sent to you automatically via email with the relevant GPS location.

DPD continue to operate a contactless delivery service, you can find out more information here

Pre-order products will have varying delivery timelines, these will be highlighted on the website and included in the order confirmation.

PRE-ORDER INFORMATION:

Our pre-order service enables you to order an item in advance and receive it upon its availability in stock. The delivery timeframe for pre-order products is displayed on our website.

HOW PRE-ORDER WORKS:

Upon ordering a pre-order product, you will receive a confirmation email specifying its status as a pre-order product and the expected timeframe for delivery. Once the item is in stock, we will promptly ship it to you and you will receive a dispatch email with the relevant tracking information.

**Please be advised that payment for pre-orders will be charged at the time of check-out.**

RETURNS POLICY :

If you change your mind or are not happy with your order, you may return it to us within 60 days for a full refund of exchange.  Unless faulty, all items being returned must be unused and in their original packaging with your receipt. Goods must be in a re-saleable condition and both the item and its packaging must be unused.

If a discount is provided for a package deal a corresponding discount will be deducted from any item returned.

Refunds will be issued using the same payment method that was utilized during the initial purchase.

RETURNS POLICY EXCLUSIONS:

We are unable to provide refunds or exchanges for the following goods if they have been opened or removed from their packaging. This is due to hygiene concerns: mattresses, pillows, bed linen, breast pumps and items with a tamper-proof seal. However, all our products are covered for faults under your warranty.

FREE ONLINE RETURNS:

We offer a free return for items purchased online. To take advantage of our complimentary returns, kindly contact our customer service department through one of the below options to schedule a collection date that is convenient for you. Please include your order number if contacting our customer service team via email.

02890682118

Email: customerservice@tonykealys.com

Upon the goods being returned to the store, you will receive a refund notification within seven working days.

CLICK & COLLECT INFORMATION:

We are pleased to provide our customers with a Collect In-store service. With our free click and collect option, you can choose to have your items delivered to the store nearest to you within a delivery timeframe of 1-2 working days.

You will receive 2 SMS:

1. Purchase confirmation SMS
2. Your item is now available for collection SMS.

Please wait for the receipt of a second SMS notification before coming into the store to collect your items.

HOW IT WORKS:

• Select the option "Pick up in Store" at the checkout
• Choose the Store most convenient to you
• You will receive an SMS when your order arrives in the store and is available for collection. (Please wait for the receipt of a second SMS notification before coming into the store to collect your items.)
• When you visit us to collect your purchase, please bring your confirmation SMS or order number
• Simply supply this information to a member of staff and they will source your order for you.

CAN I CANCEL MY CLICK & COLLECT ORDER:

Yes, you can cancel by contacting our customer service team and quoting your order number.

GIFT CARDS:

Currently, our gift card service is only available for use in-store and cannot be utilised for online purchases. Please note that gift cards are not accepted as a form of payment for memory makers.

 For more information on our store locations and opening hours please click here