Customer Service

A few things that make us special

Payment Plans

We offer payment plans to all our customers. Rather than paying for everything upfront, at Tony Kealys we can help you work out a payment plan that suits you. We are here to help you and we want to make sure the wait for your new arrival is an enjoyable experience.

In order to set up a payment plan, you can either pop into your closest store or contact our customer service team where we will provide you with all the information and help you will need to set up your plan.
When placing your order, a 20% deposit is required which is fully refundable if you change your mind (​Up to when?) After the deposit has been paid you can simply make the remaining payments online  or in store at your leisure or if preferred, you can pay the remainder on collection. No charges or fees are incurred.

Experienced & Dedicated Staff

Every member of staff goes through intense training to become experts on all of our products. Training is done on a regular basis as we like to always develop our knowledge. We ensure that our customers receive the best advice on all of our products and are informed of all safety requirements.

Car Seats & Safety

Safety always comes first. We pride ourselves on being car seat experts; it is our number one priority. We offer a car seat ‘check it fits’ service in all of our stores where customers can drop in and have one of our experts check their seat is suitable and fitted correctly. We will even check seats that were not purchased from us. For expert advice, pop in store for details.